Love and Lead Guide — Policy Page
Love and Lead Guide is a trade name and product division of SLR GoodZ, LLC.
Refund Policy
Because Love and Lead Guide is personalized and delivered digitally, refund requests will be reviewed case by case. Contact loveandleadguide@gmail.com if you were charged in error or more than once, or if there is a verified delivery problem that cannot be resolved. This policy does not limit rights available under applicable law or through the payment provider's applicable processes.
Privacy
We use information relevant to your guide or support request to provide and support Love and Lead Guide. Service providers may handle information needed to host the website, process payments, deliver email, store guide copies, and support orders.
Guide-Copy Retention
After your guide is successfully made available to you, we retain the business-controlled hosted guide PDF and owner email archive copy for 30 days to support delivery recovery. After 30 days, we delete those business-controlled guide copies.
This does not affect copies you download or keep in your own email inbox. It also does not set a deletion period for support correspondence, transaction or tax records that must be kept, or service-provider logs and backups.
Contact
For further questions about Love and Lead Guide or these policies, please email: